Is this Sheraton Santo Domingo Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Santo Domingo Hotel?

Check-in time for Sheraton Santo Domingo Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Santo Domingo Hotel have a swimming pool?

Yes, this Sheraton Santo Domingo Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Santo Domingo Hotel?

Best-rates for the Sheraton Santo Domingo Hotel starts from $162 per night with includes Internet, Laundry, Pool, Balcony/Terrace, Accessibility, Business Services, Toiletries, Wellness Facilities, Guest Services, Entertainment, Breakfast, Bedding/Linens, Bar, Hot Tub, Air Conditioner, Parking, TV, Wheelchair Accessible, Security/Safety, Kitchen, Spa, Restaurant, Barbecue/Outdoor Cooking, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Santo Domingo Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Santo Domingo Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Santo Domingo Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Santo Domingo Hotel?

Based on the information reported by the owner or manager, the Sheraton Santo Domingo Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Santo Domingo Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Santo Domingo Hotel | Hotel in Santo Domingo

| 8.8 (1001 Reviews) | 1 Bathroom

Gascue Hotel | Sheraton Santo Domingo Hotel

Hotel in Gascue, Santo Domingo

Pet-friendly hotel with a full-service spa connected to a shopping center in Santo Domingo
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Sheraton Santo Domingo Hotel offers 248 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool or health club without adult supervision.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Designer toiletries

Bathtub or shower

Shampoo

Towels

Toilet paper

Rainfall showerhead

Soap

Toothbrush and toothpaste (on request)

Private bathroom

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Free cribs/infant beds

Premium bedding

Blackout drapes/curtains

Hypo-allergenic bedding

Down comforter

Iron/ironing board

Individually furnished

LED light bulbs

Energy-saving switches

Window screens

Recycling

Electrical adapters/chargers

Laptop-friendly workspace

Mobile key entry

Phone

Slippers

Connecting rooms available

Laptop-compatible safe

Desk

Water-efficient showers only

Soundproofing

Desk chair

Breakfast

1 poolside bar and 1 bar

Room service available

Buffet breakfast available for a fee daily 6 AM–11 AM

1 restaurant and 1 coffee shop/cafe

Coffee/tea maker

Minibar

Mini-fridge

Free bottled water

Parking

Airport shuttle on request

Limited onsite parking

Free extended parking on site

Free valet parking on site

24-hour roundtrip airport shuttle (surcharge)

Wheelchair-accessible parking and van parking available

Accessibility

Low-height electrical outlets in bathroom

Wheelchair-accessible van parking

Wheelchair-accessible path of travel

Low-height door lock

Grab bar in bathtub

Grab bar near toilet

Wheelchair-accessible concierge desk

Valet for wheelchair-equipped vehicle

Visual alarms in hallways

Assistive listening devices in meeting rooms

Wheelchair-accessible fitness center

Stair-free path to entrance

Area rugs in room

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Braille signage

Wheelchair-accessible business center

Lever door handles

Wheelchair-accessible parking

Low-height view port in door

Wheelchairs available on site

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Activities

Beach access

Hot tub

Sauna

Full-service spa

Outdoor pool

Shopping

Steam room

Fitness center

Entertainment

Cable channels

42-inch plasma TV

Pay movies

General

Business center

Conference center (5355 square feet of space)

Meeting rooms - 13

Gift shop/newsstand

Free newspapers in lobby

Banquet hall

Elevator

Ballroom

ATM/banking services

Front-desk safe

Spanish

French

English

TV in lobby

No plastic coffee stirrers

No plastic drinking straws

Comprehensive recycling policy

Biodegradable drinking straws

Rooftop garden

Smoke-free property

Vegetarian dining options

At least 80% lighting from LEDs

Biodegradable coffee stirrers

Double-glazed windows

Guest Services

Snack bar/deli

Free cribs/infant beds

Outdoor pool

Laundry facilities

Soundproofed rooms

Mini-fridge

Daily housekeeping

Multilingual staff

Change of bedsheets (on request)

Concierge services

Porter/bellhop

Luggage storage

Tour/ticket assistance

Dry cleaning service

24-hour front desk

Wedding services

Laundry facilities

Internet

Available in all rooms: WiFi (USD 12 per night)

Available in some public areas: Free WiFi

Outdoors

BBQ grill(s)

Garden

Pool sun loungers

Pool umbrellas

Terrace

Spa

Aromatherapy

Massage/treatment rooms

Sauna

Spa open daily

Reflexology

Treatment room

Body scrubs

Steam room

Massage - deep-tissue

Facials

Policies

Check-in

Check-in time starts at 3 pm contactless check-in available early check-in fee: usd 50 early check-in subject to availability express check-in available

Check-out

Check-out before noon contactless check-out available express check-out available late check-out fee: usd 50 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 3 years old and younger stay free when using existing bedding. free cribs (infant beds)!

Payment Policy

Fee for in-room wireless internet: usd 12 per night (rates may vary) airport shuttle fee: usd 45 per vehicle (one-way, maximum occupancy 2) pet fee: usd 25.6 per pet (varies based on length of stay) plus usd 38.4 one-time cleaning fee service animals are exempt from fees early check-in fee: usd 50 (subject to availability) late check-out fee: usd 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 25.6 per pet (varies based on length of stay), plus a one-time cleaning fee of usd 38.4 pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jeferson

Nov 26, 2025 07:16:38 PM

Review Score: 6

Summary: staff, amenities

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed, Ocean View Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Square feet - 355, Grab bar - near toilet, Wheelchair accessible, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Ping - 10, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 2 Queen Beds, Ocean View Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Square feet - 355, Extra bed count 0, Ocean view, Bed count minimum 2, Square meters - 33, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Club Room, 1 King Bed, Ocean View Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Location - top floor, Square feet - 355, Square meters - 33, Number of bathrooms - 1, Ping - 10, Bathrobes, Turndown service, Bed count minimum 1, Ocean view, Bed count maximum 1
Club Room, 2 Queen Beds, Ocean View Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Location - top floor, Square feet - 355, Square meters - 33, Number of bathrooms - 1, Ping - 10, Bathrobes, Turndown service, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 Bedroom Room Size: 431 square feet m² 1 Queen Bed	General Number of living rooms 0, Bathrobes, Square meters - 40, Pool view, Number of bedrooms - 0, Turndown service, Ping - 12, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Junior Suite, 1 Bedroom, Balcony Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Square meters - 40, Pool view, Number of bedrooms - 0, Turndown service, Ping - 12, Pets not allowed, Balcony, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Club Suite, 1 Bedroom Room Size: 786 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 786, Dining table, Number of bedrooms - 1, Ping - 22, Sofa bed, Pets not allowed, Extra bed count 1, Bathrobes, Square meters - 73, Turndown service, Bed count minimum 1, Bed count maximum 1
Club Suite, 1 Bedroom, Balcony Room Size: 786 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 786, Dining table, Number of bedrooms - 1, Ping - 22, Sofa bed, Pets not allowed, Extra bed count 1, Bathrobes, Balcony or patio, Square meters - 73, Turndown service, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 1 Queen Bed Room Size: 280 square feet m² 1 Queen Bed	General Ping - 8, Pet-friendly room, Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Partial Ocean View Room Size: 355 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Partial ocean view, Grab bar - in bathtub, Square feet - 355, Grab bar - near toilet, Wheelchair accessible, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Ping - 10, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Partial Ocean View Room Size: 355 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Partial ocean view, Square feet - 355, Bed count minimum 2, Square meters - 33, Number of bathrooms - 1, Ping - 10, Bed count maximum 2